The Academic Services & Instructional Support team makes sure instructors can get the training and support they need to use Brightspace and other learning technologies.
Course Design Academy - Level 1 Training
- Delivery: asynchronous online learning sessions.
- Who should attend: Brockport instructors with little or no online teaching experience; those interested in learning more about online teaching at Brockport.
- What you’ll learn: the basics you need to design and teach online courses at Brockport. Learn about tools to increase faculty and student engagement, online teaching best practices, and Brightspace by D2L, Brockport’s learning management system.
- Register for the CDA Level 1 Training
Is Your Course Online Ready?
- Review the Course Readiness Checklist to see if your course is ready for the semester.
IT Service Desk
Report an issue with Brightspace or any learning technologies such as VoiceThread, Kaltura, and Respondus.
- Submit an IT service desk ticket online or call (585) 395-5151.
- Submit a SUNY Online Help desk ticket online or call (844) 673-6786.
Brightspace Support
Faculty LMS Office Hours - Live (synchronous) support via Zoom with Brockport’s Instructional Design Team: