Mass E-Mail: Faculty / Staff Policy

Policy Statement

Overuse and/or inappropriate use of the University’s mass email capabilities tax our email system, make email less effective as a communication medium, and annoy many email users. This policy establishes guidelines regarding types of messages are appropriate for mass email, and who may authorize the distribution of mass email. This policy will apply specifically to the Faculty/Staff email list.

Applicability

Faculty / Staff E-mail list.

Definitions

Mass email is an unsolicited message sent to all University constituents or to a large subset of the University population. At Brockport, examples of mass email lists are the Faculty/Staff list and the SUNY Student Mailing list.

Policy Procedures

Mass email may be used to communicate the following types of messages:

• Urgent messages (emergencies and security matters)
• Important informational messages related to the operation of the University
• Time-sensitive official communications from the University Administration.

Use of mass email to announce events, make commercial announcements, or to send personal messages is not appropriate and will not be approved.

The University Events Calendar is the appropriate place for announcements of parties, receptions, dances, sales, and other events less critical to the operation and safety of the campus.

One of the following offices/people must approve any message distributed through the Faculty/Staff list:

• President
• Vice Presidents (i.e., the VPs’ secretaries)
• Campus Police
• Facilities and Planning
• Information Technology Services (ITS)

Essentially, the same people who approve campus-wide voicemail messages may approve mass email messages.

Suggested format for mass messages:

• Brief and to the point
• Plain text: No formatting or graphics
• No attachments: Point to a web page instead.

Planning in advance for mass messages:

• Expect up to a one day turnaround time, except for emergency messages.

Links to Related Procedures and Information

There are no links for this policy at this time.

Contact Information

Brockport Information & Technology Services
Office Location: Allen Admin 216A
Phone: (585) 395-5151
BITS Web Page

History (in descending order)

Approval

There are no approvals for this policy at this time.