To request a tutor for a course that is not listed, or to request to meet with a tutor at a different time, please fill out an online tutor request form or call ASC Tutoring at (585) 395-2293.
To find out more about how tutoring is arranged for another discipline, choose one below:
How to Schedule Tutoring
1. IN-PERSON TUTORING
In-person tutoring is available by appointment. To schedule a tutoring session, click the link beneath the tutor’s name. You will be brought to the tutor’s page in EagleSUCCESS. Click “schedule.” Choose an available session time. Please select the course you would like help with and include a brief message about the topic or assignment. All in-person tutoring takes place at the Academic Success Center located in the Albert W. Brown building, unless otherwise noted.
2. REMOTE (ONLINE) ASC TUTORING
Remote tutoring is available by appointment for select courses only. If available, select “remote through teams” when scheduling. Your tutor will reach out to you through Microsoft Teams at the time of your scheduled appointment. You must log into Teams using your Brockport ID at least 5 minutes prior to your appointment. Sign into the Teams web app or download the desktop app. If using the web app, please make sure you are using Google Chrome as your browser. Remote tutoring appointments are generally only available when the ASC is closed.
ASC Tutoring is committed to creating a tutoring environment that is inclusive in its design and delivery. Please contact Student Accessibility Services (SAS) at email@example.com or call SAS at 585-395-5409 to get support with the implementation of disability-related accommodations required to access this virtual tutoring platform. Please try to contact SAS at least 48 hours prior to the tutoring session you are seeking to participate in.
How to Start a Remote Tutoring Appointment
Your tutor will reach out to you through Microsoft Teams at the time of your scheduled appointment. You must log into MS Teams using your Brockport ID shortly before the start of your appointment. Sign in to the Teams web app or download the desktop app. If using the web app, please make sure you are using Google Chrome as your browser.
Appointment Attendance Policy
When you make an appointment with a tutor, you have made a firm commitment to your academic development as well as to the tutor. The tutor schedules his/her day around the appointment and also makes the commitment to attend and to be punctual. Everyone’s time is valuable, so we expect that you will honor your appointments. Listed below are the attendance offenses and their penalties.
- Skipped appointment - 2 strikes
- More than 15 minutes late without notifying tutor or ASC staff. (Tutor is not required to wait beyond 15 minutes.) - 2 strikes
- Cancelling appointment less than an hour before the appointment - 2 strikes
- Cancelling less than 12 hours before the appointment - 1 strike
- No Penalty for cancelling 12 or more hours prior to appointment - 0 strikes
If you accumulate 3 strikes or more in a given semester, then you will lose your privilege to receive tutoring by appointment for the remainder of the semester. If you made your appointment through EagleSUCCESS, you may cancel your appointment in EagleSUCCESS. If you need to cancel less than 24 hours before your scheduled appointment please email firstname.lastname@example.org or call us at (585) 395-2293 (leave a message if no one answers).
We encourage you to plan your time carefully and respect other's time as well. If you feel as though you need help with time management, then you may wish to attend one of our time management workshops or view our study skills DVD on time management.