Mail and packages are delivered to the Union Package room daily on Monday – Saturday. Deliveries are made throughout the day based on the delivery schedule of the shipping agent. Please note that mail/package deliveries may be impacted by holidays, inclement weather, staffing shortages, etc. USPS mail is not delivered to the Union on Saturdays.
Once mail is delivered, it is signed for, inspected, and logged by a Package Room employee. The Package Room’s mail tracking software will generate and send an automated email to you once your mail is successfully logged in. This email will be sent to your Brockport email address. Your item is ready for pick up once you have received this email. Please note that you will receive an email for each item logged into the mail tracking software. This means that you may receive multiple emails if multiple pieces of mail are delivered to the Package Room.
Be sure to include your first AND last name on packages sent to the Union Package Room. Packages without a last name may be marked as undeliverable and returned to sender.
Mail Pick Up Process
To pick up your mail, come to the Union Package Room once you have received the automated email stating that you have mail. Photo identification is required to pick up mail, so be sure to bring your Brockport ID card, driver’s license, passport, etc. Present your photo ID to the Package Room employee so they can collect your items.
Frequently Asked Questions
If you are living in a residence hall/student townhome, use this address: <Your First AND Last Name> 350 New Campus Drive Room # and Residence Hall Brockport, NY 14420
For Example: Ellsworth Eagle 350 New Campus Drive 130 Thompson Hall Brockport, NY 14420
For Amazon deliveries, please use this address. Failure to do so may result in your package being delivered to the wrong location <Your First AND Last Name> 350 New Campus Drive Attn: Seymour Union Brockport, NY 14420
Due to storage limitations, mail is kept in the Union Package Room for 3 weeks from its arrival date. Any piece of mail not collected after this time is logged out and returned to sender. Before this happens, you will receive multiple email notifications to remind you to pick up your mail.
Yes. The Union Package Room has a small refrigerator for storing perishable and/or refrigerated items. Space in the refrigerator is limited, so these items will need to be picked up ASAP.
No. The Union Package Room does not have the equipment necessary to send packages.
No. The Union Package Room does not have the equipment necessary to forward mail.
No. Due to space limitations, the Union Package Room does not have moving carts available for students to use. Please bring a moving cart from your residence hall if you coming to pick up large/heavy packages.
Typically, shipping agents mark a package as delivered once it has been dropped off at the SUNY Brockport campus. While some shipping agents deliver directly to the Seymour Union, others deliver to different mail rooms on-campus. All student mail is routed to the Seymour Union once it is delivered. This process isn’t instantaneous and there may be a delay before the package arrives in the Union. Once mail arrives in the Union Package Room, the employees must sort and log it. Mail is typically logged in the order it was received, so it might take the employees some time before they log your package. Please wait until you receive the automated notification email from the Union Package Room before you come to the Union to pick up your mail.
Come to the Union Package Room and explain your situation to the employees. They will check to see if your item is in the Package Room. If it isn’t, they will complete a lost mail form with you to document the situation. The Package Room Supervisor will be in contact with you once your lost mail form has been reviewed.
No. For security and legal reasons, mail can only be given to the recipient listed on the package/letter.
The Package Room’s mail tracking software is programmed to accept mail for current SUNY Brockport students only. Packages addressed to people who are not current students may be marked as undeliverable and returned to sender. If you think this situation has happened, please contact the Package Room ASAP to work out a personalized delivery plan with the Package Room Supervisor.