Residential WiFi Connecting and Troubleshooting!


Main Page Content

When connecting your laptop, desktop computer or phone wirelessly, we recommend you using the network ID Brockport ResNet. Brockport ResNet will require login with a students Net ID and password.

When connecting your Roku, Nintendo Switch, PlayStation, Xbox, Smart TV, Amazon Echo, etc we recommend you use the network ID ResNetGuest.

If you are having trouble connecting to either one of these networks, please click here for helpful information. 

If you need assistance getting connected, or if you need a wired port activated in your room, please submit an IT ticket at you can also call the IT service desk 24/7 at 585-395-5151 Option 3. Please note, by submitting an IT ticket, those requests are only monitored during standard business hours.