Counseling Center

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For immediate help, call University Police at (585) 395-5222, or call 911 or 211.

For other 24/7 assistance, text “GOT5U” to 741-741 for Crisis Text Line or call (800) 273-TALK (8255). Also visit our Counseling Services Quick Resource List for 24/7 hotlines, campus resources, and referral information.


Emotional Support Animal Letter Requests

The Counseling Center is not able to accommodate requests from students who are seeking documentation to support their application for an emotional support animal. We recommend students seeking such documentation contact their primary care physician and/or any previous mental health care providers.


Four Easy Ways to Connect with the Counseling Center

  1. Come to the Counseling Center during business hours: Monday - Friday, 8 am - 4:45 pm
  2. Schedule an appointment via the MyHazen Portal. Click on “Appts” on the homepage.
  3. Call the Counseling Center at (585) 395-2414 to schedule an appointment.
  4. Submit this Request Form for more information and a representative from the Counseling Center will reach out to you.

The Counseling Center, Student Health Center, and Health Promotion and Prevention Education support students’ mind, body and spirit throughout their Brockport experience. The information contained in this website is not intended to diagnose or treat a mental health concern. We simply invite you to learn more about what we do and how we can help.

The Counseling Center provides a goal focused therapy model to assist students who are experiencing mental health concerns and needs that are interfering with their ability to be successful in school and/or with their individual personal growth, functioning and adjustment. Many students are seen for anywhere between 1-6 sessions within an academic year, however, length of treatment is based on individual client’s needs. Students are eligible for up to ten counseling sessions per academic year, which are covered by the Student Health Fee.

The overall objective is to facilitate adaptation, adjustment, resilient functioning, and well-being in order to enable the student to continue enrollment in college to pursue academic, career, and personal growth with minimal disruption or delay.

If you regularly see a professional for counseling in your home community, our recommendation is that you continue services with that provider. Due to staffing limitations over the summer, we are not able to provide care 12 months a year except in certain circumstances. Weekly, intensive clinical services are better served by mental health clinics, and/or specialized community based resources. Should you desire such services, we are happy to help you get connected and provide auxiliary support.