### What modes of tutoring are available?

Please read carefully to select the option that is appropriate for you.

#### 1. IN-PERSON TUTORING (DROP-IN)

In-person tutoring is by Drop-in only. See the hours above for the days/times that drop-in math tutoring is offered. All in-person tutoring takes place at the Academic Success Center located in the Albert W. Brown building. All in-person tutoring is in accordance with the University’s masking policy

#### 2. ONE-ON-ONE REMOTE TUTORING (STAR-NY)

STAR-NY tutors are available on a first-come, first-served basis and are available Sundays through Thursdays from 7:00-11:59 p.m.

Go to STAR-NY online tutoring, click “request a tutor” and login using your netID and password.

Your tutor will reach out to you through Microsoft Teams at the time of your scheduled appointment. You must log into MS Teams using your Brockport ID shortly before the start of your appointment. Click here to sign in to the Teams web app or download the desktop app. If using the web app, please make sure you are using Google Chrome as your browser.

To request a remote appointment for a time or course that is not already set up please submit a Tutor Request Form.

### What does the math tutoring program do?

The math tutoring program is designed to assist Brockport students who need extra help with course work related to mathematics. Students enrolled in math, statistics, science, or any other courses involving mathematics are welcome to drop in for math tutoring whenever questions or difficulties arise. Math tutors are available to help students with a number of tasks, including preparing for exams and quizzes, overcoming homework-related difficulties, understanding particular problems or concepts, using math textbooks effectively, elaborating on proofs, clarifying class notes, and providing tips on how to study mathematics more effectively. Additionally, math tutors will encourage students to make use of instructional videos, software, and printed materials as an additional means for improving math skills.

### What will a math tutor do for me?

Math tutors will help students solve problems and understand concepts, but they will not do homework assignments for students, assist with take-home exams, or correct assignments. Students need to keep in mind that a math tutor is not a computer—which is to say that even the best math tutors will sometimes have difficulty with a given math problem. Math tutors are not experts in all math-related fields but most of our generalist math tutors can help with most math courses and issues. Students may need to seek assistance from those tutors who are most familiar with the course work in question, especially when working with more specialized or high-level math or computer-related tasks.

### Can a math tutor help me with my statistics course?

Maybe. SUNY Brockport offers courses in statistics across many different disciplines. This makes understanding your questions difficult for many of the math tutors. Moreover, the emphasized approaches and software used vary from one statistics course to another. Some of the math tutors have a strong enough understanding of statistics to provide thorough assistance while other tutors may not have the expertise to help effectively. You should check your EagleSUCCESS “My Success Network” and see if a tutor is assigned to your specific stats course. If no one is assigned, you should fill out a Tutor Request Form.

### Who are the math tutors?

All of our tutors are undergraduate and graduate math majors who are selected based upon recommendations by the Department of Mathematics faculty. Tutors are hired based on academic excellence, math proficiency (i.e., have completed at least Calculus III), and a willingness to help others. Department of Mathematics graduate assistants also work as math tutors. Upon being hired, math tutors participate in a training seminar and, throughout the semester, are closely supervised. Approximately 15 math tutors are available each semester.