Spring 2023

Set up your Tutor Profile

  1. Log in to EagleSuccess
  2. Click on the hamburger icon (3 lines) in the upper left corner.
  3. Click on your name and select Edit Profile.
    1. Under Contact Information, confirm Time Zone is set to (GMT-05:00) Eastern Time
    2. Under About: Set your title to “Tutor for BIO 111, SOC 201” with the list of courses you have been approved to tutor. If you are interested in tutoring additional courses, please reach out to your supervisor.
    3. (Optional) In the My Biography space, put your preferred name, your major, or any other information you would like to share with your tutees.
    4. Click “save changes” at the bottom right
  4. Click on the Appointment Preferences tab (at the top) and adjust the following:
    1. Minimum Appointment Length: 30 minutes
    2. Scheduling deadline for tutors holding Group Sessions: Select “The day before at 5:00 p.m.”
    3. My Locations: Click Add Location.
      1. Create a location with the following settings:
        1. Type: Office
        2. Name: Academic Success Center – 183 Brown Building
        3. Leave instructions blank
        4. Click Add Location.
    4. Calendar Management: Click Add Calendar Manager
        1. Add all the following: Michael Dentino (mdentino@brockport.edu ), Elisabeth Gonzalez (emeyer@brockport.edu), Dan Merkle (dmerkle@brockport.edu) and Amber Sheffield (asheffield@brockport.edu
  5. Click on the Notifications Tab (at the top): You may choose your own preferred notification settings, but we recommend the following:
    1. Planning Reminders:
      1. Select “Send me a digest of all appointments”
      2. Send at 6:00 pm the day before the appointments
      3. NOTE: Students are able to schedule appointments up to 5:00 pm the day before. Setting the reminder for after 6:00 pm will ensure it includes all the appointments you have the following day.
    2. Alert Reminders: Select “Notify me before the start:” 30 minutes
  6. Click Save Changes on the bottom right

Set up your Availability

In EagleSuccess, you will schedule the times you are available to tutor as Group Sessions. Group sessions are conducted in person during ASC open hours as follows: Monday-Thursday 8am-8pm, Friday 8am-5pm.

  1. Log in to EagleSuccess
  2. Click on the hamburger icon (3 lines) in the upper left corner.
  3. Select Appointments
  4. Click on the Group Session button (at the top).
    1. Title: “Tutoring”
    2. When: “weekly”
    3. Repeats every: 1 week
    4. Choose the day, start time, and end time that you are available. Set up one hour at a time. So if you are available to work from 2-5, set up 2-3, 3-4, and 4-5 as distinct hours. If you want to set availability for different times on different days or multiple times on the same day of the week you will need to set up each hour block of time individually.
    5. Where? Academic Success Center – Brown Building (Note: If you would like to do any remote tutoring, set such hours up as “Office Hours” during times outside the ASC hours of operation)
    6. Reason: Tutoring (any length)
    7. How many students: Under “maximum number of students you can support in one session,” enter “8”. Let us know if you ever want to run a review session, in which case, you can create a group session with up to 20 students and we can locate a conference room for you.
    8. If you tutor for a particular section of a course (i.e. only Dr. X’s section(s)), then you must check the box that says, “Support Supplemental Instruction.” When this option is checked, the participants will be limited to the course and section selected by the first student who signs up. Please ask your supervisor if you are unsure whether you should select this box or not.
    9. Start/End Date: Select a start date. For end date, choose End of Term then the current semester, (and the one with a dot next to it)
    10. Click Submit

How to View Scheduled Sessions

  1. Log in to EagleSuccess
  2. Click on the hamburger icon (3 lines) in the upper left corner.
  3. Select Appointments
  4. Appointments will be listed under the Agenda
  5. Choose the Day or Week Tab to see appointments for a specific day or week.

How to cancel a single Group Session or an entire series

If you have a one-time conflict during your scheduled availability, you will have to cancel each tutoring hour that is affected. Be sure to contact students if they have already scheduled appointments. To cancel, hover over the people icon to the left of the words “Group Session,” and select “cancel.” It will give you the option of cancelling a single instance or the entire series. Cancel the entire series if you are no longer available for that time for the remainder of the semester.


How to edit Reoccurring Group Sessions (entire series)

If your availability has changed and you need to cancel an available time for the rest of the semester, follow these directions.

  1. Log in to EagleSuccess
  2. Click on the hamburger icon (3 lines) in the upper left corner.
  3. Select Appointments
  4. Select the Agenda tab (if you are not already on there)
  5. Under Availability, click on the people icon next to the Group Session you want to edit.
  6. Select Edit
  7. Click Start/End Date (at the bottom)
  8. Set the End date to “On Date” for the date you want the block to end
  9. Click Submit

Reserve Time

Reserve time cannot be used with Group Sessions